You cannot suck in air through your teeth, mutter something to passengers stuck in an airport on the other side of the world about it being force majeure, nothing to do with you, would love to help but sorry you book a flight you take the risk of this happening, go speak to your equally useless and uppity insurance syndicate.
And then go bleating to the Governement asking for a bailout cause the nasty ash grounded your planes and cost you money.
NEWS FLASH: AA is better. She was sick and then she had a baby. The CWS saga then took a nasty turn. To be continued…….. - ALWAYS BE NICE TO YOUR SECRETARY It’s only a few days later, after Gemma has cleared the final detritus from my overflowing out tray, that I notice the l...